REFUND POLICY
RETURNS/EXCHANGES/SHIPPING
RETURNS
Returns are accepted only under the following conditions:
The return must be received by Avioeshop 7 days after the confirmed delivery date.
The returned item must be in new condition.
All returns are subject to a 25% restocking fee per package.
We do not accept returns based on “Change of Mind”
REFUNDS
After receiving the returned item,Avioeshop will issue a refund for the item’s value, minus a 25% restocking fee. Avioeshop will not refund any customer whose order is not received because the shipping address provided during the checkout procedure was inaccurate or incomplete unless that order is classified as undeliverable and returned to Avioeshop. In a case of a missing package on orders placed in the United States we will offer a refund or send out a new package, this only applies to packages that were never delivered to you. If your package was delivered but you did not receive it, you must contact the carrier and resolve the issue. In a case of a missing package on international orders, it is also your responsibility to contact the post office and file a claim for the missing package.
EXCHANGES/RETURNS
To return/exchange an item, print out your email invoice and mail that along with your item back to us at 10297 NW 46th St, Sunrise. FL. 33351, United States.
You will then receive a E-Gift Card for the value of your exchanges item, minus a 25% restocking fee which you can use to purchase the new item you would like.
AVIOESHOP RETURN INSTRUCTIONS:
Please mail the unit to:
Attention: Avioeshop
Street Address: 10297 NW 46th St
City: Sunrise
State: FL
ZIP Code: 33351
United States
If at any time you are having trouble with your return or have any unanswered questions, please send an email to support@avioeshop.com. Thank you
SHIPPING:
The shipping method varies depending on the policies of each manufacturer:
-AVIDYNE products: Free Standard Shipping (Due to COVID-19 shipments could be delayed a week or two, the estimated delivery time will be confirmed after purchase.)
-Aspen Avionics: Free standard shipping (3 to 7 business days after purchase.)
-MidContinent products: Free standard shipping (3 to 7 business days after purchase.)
-StartPac products: The shipping cost will be confirmed after purchase and will be charged separately through an invoice.
-International Shipping: The shipping cost will be confirmed after purchase and will be charged separately through an invoice.
Please allow 1 to 4 weeks for shipping.